nbs.digital Company Profile

Company Background

NBS Digital is an Australian owned and operated company that was founded in 2008 and incorporated in 2009. Since then, NBS Digital has positioned itself as an innovative leader who partners with organisations who want to grow through online communications and technology. Our partnering approach adds Strategy, Creative, Ecommerce, Web Development and Online Marketing skills for our partners so they can concentrate on their core business.

Our Clients and Partners

Over the years we have developed relationships with a diverse range of clients. Some of our key clients who have entrusted us to provide website development and online marketing services include the Australian Government, Victorian Government Department of Health, Central Highlands Water, Cancer Australia, Ballarat Health Services.

NBS Digital is also an approved supplier to the Victorian Government Technology Voucher Program and is an approved supplier on the Victorian Government eServices Register.

Our Projects

As well as providing services for our valued clients, NBS Digital is active in developing our own online business opportunities. We have partnered with industry leaders in the Real Estate and Social Innovation fields and are currently developing web applications and online marketing strategies for these projects. As well as displaying our expertise in the industry, our involvement in these projects show that we firmly believe in the benefits of online business.

Our Vision, Mission and Values

Our Vision

Develop and sustain NBS Digital as a nationally recognised and creative Online Marketing, Ecommerce and Web Development agency.

Our Mission

We work with our partners to provide an end-to-end digital media solution that completely aligns with their expectations of an enhanced online presence to support defined business outcomes.

Our Values

We are in the people business. Our people are the most important asset we have. Our people put the requirements and interests of our partners and the company ahead of individual gain.

Our Guarantee

Rest assured that you are partnering with an expert e-commerce and web development agency who employ and partner with a qualified and experienced team of creative and technical staff.


Management is often the difference between an average and successful project delivery. NBS Digital has a senior management team that has the qualifications, industry experience and energy to manage all aspects your e-commerce, web and online marketing projects.

Staff and Contractor Resources

  • Digital Strategy
  • Content Planning & Copywriting
  • Information Architecture
  • Custom User Interface Design
  • Custom Application Development
  • Magento Ecommerce System
  • Drupal Content Management System
  • Social Media Management
  • Usability Testing
  • WCAG 2.0 Compliance
  • Web Hosting & Server Management
  • Web Services Support & Monitoring
  • Website Performance Analytics Reporting
  • Amazon Web Services
  • Online Marketing, SEO and Advertising
  • Website Penetration Testing

Quality Management and Assurance

At NBS Digital, the quality of our project delivery is far more important then the quantity of projects we deliver. For this reason, we have made an intentional shift to focus on a limited number of web projects with scope and budget to allow for careful attention to detail and adhere to accessibility, usability and web coding standards. Regular testing and communication are central to our Quality Management and Assurance Measures.

To ensure the delivery of a quality web project, we have an approval process at every major milestone prior to commencing the next stage of the project, including project requirements documentation, design, functional testing and pre-launch. In the testing phase, we match the test plans to the initial project requirements document. While the requirements of projects differ, we recommend testing the following aspects prior to launch:

  • Adherence to WCAG 2.0 AA
  • Testing of RSS feeds, multimedia, audio podcasts, xml integration, search function and resource library
  • Review of Content, including migration, links, navigation and other website elements
  • Testing of 301 re-directs
  • Testing of website security, including penetration testing
  • Website load testing

The quality of our training is assured by participant surveys as well as the actual ability of the participants to demonstrate that they can perform all functions necessary to administer the new website or applicaiton. We offer a number of website support plans to cater for all client sizes, and support lines open to content administration staff to ensure that help is on hand when needed.

Where to from here?

The best way to get an accurate idea of a project budget is to complete the New Project Enquiry form and list the details about your project. This will allow us to compare your requirements against other similar projects that we have completed and provide a project budget and timeline.

New Project Enquiry »

Or view our Portfolio